Privacy policy

Privacy Policy

Last Updated: 24-March-2025

This Privacy Policy describes how PZMO (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pzmo.co.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

We may use the information we collect about you to:

  • Communicate with you

  • Provide or improve the Services

  • Comply with any applicable legal obligations

  • Enforce any applicable terms of service

  • Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:

  • Device information

  • Browser information

  • Information about your network connection

  • Your IP address

  • Other information regarding your interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors who collect payment information to process your payment and fulfill your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services – We use your personal information to process payments, fulfill orders, and manage your account.

  • Marketing and Advertising – We may use your personal information to send promotional communications and show you advertisements.

  • Security and Fraud Prevention – We use your information to detect, investigate, or take action regarding fraudulent or illegal activities.

  • Communicating with You and Service Improvement – We use your personal information to provide customer support and improve our Services.

Cookies

We use cookies to improve our Site and Services. For more details about Shopify-related cookies, visit Shopify's Cookie Policy.

Most browsers automatically accept cookies, but you can choose to remove or reject them through your browser controls. Blocking cookies may impact the functionality of certain Services.

How We Disclose Personal Information

We may disclose your personal information:

  • With vendors or third parties who perform services on our behalf.

  • With business and marketing partners.

  • When required by law or to protect our rights.

We do not use or disclose sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under 16.

Security and Retention of Your Information

We take security measures to protect your personal information. However, no security system is completely impenetrable.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts.

Your Rights

Depending on where you live, you may have rights such as:

  • Right to Access/Know – Request access to personal information we hold about you.

  • Right to Delete – Request deletion of your personal information.

  • Right to Correct – Request corrections to inaccurate personal information.

  • Right of Portability – Request a copy of your personal information in a portable format.

  • Restriction of Processing – Request to limit how we use your personal information.

  • Withdrawal of Consent – Withdraw consent where applicable.

  • Managing Communication Preferences – Opt-out of promotional emails.

To exercise these rights, please contact us using the details below.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: pzmo.co.in@gmail.com
Address: 5th Floor, Iconia Complex, Surat, GJ - 395006, INDIA